Become a member of our CSA Club for six or twelve months and get a guaranteed supply of our award-winning chicken delivered to your door every month.

WHAT IS A CSA?

CSA is a partnership between small family farms and members of the community. The concept has been operating in many countries since the 60's and is rapidly rising in popularity in Australia. 

The idea behind a CSA is to connect consumers directly with their food and the farmer who grows it. Members of the CSA Club commit to purchase produce for an agreed period which means farmers have greater certainty and can grow their produce to order. This means less waste, lower prices and guaranteed supply.

ABOUT OUR CHICKENS

Our chickens are supplied whole or in convenient portions and are vacuum sealed for freshness. They weigh between 2.5 and 5 kgs with an average chicken at approximately 3kgs.  When a 3kg bird is cooked or roasted ‘whole’ they feed 6 to 8 adults as a main meal. When portioned, they feed 2 adults for approximately 4 to 5 meals.

Included are necks and feet — and the frame if portioned. We can also supply livers, hearts and rich chicken fat — on a fair share basis. These additions provide many delicious options for stocks, soups, pate, etc.

HOW DOES IT WORK?

Members of our CSA Club commit to purchasing from us for a fixed period of either six or twelve months. In return, they get a guaranteed supply of our award-winning chicken, delivered to their door, every month. Making a commitment for this period allows us to grow our chickens to order so there is no waste, lower prices and we can plan our production for the year ahead.

Members pay a $50 joining fee to cover the costs of administering the CSA. CSA Club prices for members are discounted by approximately 10% from our regular online store price. These prices won’t change during your membership, giving you certainty about supply and price.

In addition to regular deliveries of our healthy, tasty chicken, our members will receive invitations to our annual picnic and tour at Milking Yard Farm, our monthly newsletter via email and access to our Members section of our Facebook Group, to swap ideas and recipes and keep in touch with what’s happening on the farm.

Our first deliveries will commence in late January 2019 but you can secure your membership here. Places are very limited and are available on a first come, first served basis. As our production capacity increases, we will make more memberships available.

CSA CLUB

Become a member of our CSA Club for six or twelve months and get our award-winning chicken delivered to your door every month.

WHAT IS A CSA?

CSA is a partnership between small family farms and members of the community. The concept has been operating in many countries since the 60's and is rapidly rising in popularity in Australia. 

The idea behind a CSA is to connect consumers directly with their food and the farmer who grows it. Members of the CSA Club commit to purchase produce for an agreed period which means farmers have greater certainty and can grow their produce to order. This means less waste, lower prices and guaranteed supply.

ABOUT OUR CHICKENS

Our chickens are supplied whole or in convenient portions and are vacuum sealed for freshness. They weigh between 2.5 and 5 kgs with an average chicken at approximately 3kgs.  When a 3kg bird is cooked or roasted ‘whole’ they feed 6 to 8 adults as a main meal. When portioned, they feed 2 adults for approximately 4 to 5 meals.

Included are necks and feet — and the frame if portioned. We can also supply livers, hearts and rich chicken fat — on a fair share basis. These additions provide many delicious options for stocks, soups, pate, etc.

HOW DOES IT WORK?

Members of our CSA Club commit to purchasing from us for a fixed period of either six or twelve months. In return, they get our award-winning chicken, delivered to their door, every month. Making a commitment for this period allows us to grow our chickens to order so there is no waste, lower prices and we can plan our production for the year ahead.

Members pay a $50 joining fee to cover the costs of administering the CSA. CSA Club prices for members are discounted by approximately 10% from our regular online store price. These prices won’t change during your membership, giving you certainty about supply and price.

In addition to regular deliveries of our healthy, tasty chicken, our members will receive invitations to our annual picnic and tour at Milking Yard Farm, our monthly newsletter via email and access to our Members section of our Facebook Group, to swap ideas and recipes and keep in touch with what’s happening on the farm.

Places are very limited and are available on a first come, first served basis. As our production capacity increases, we will make more memberships available.

FAQs

Q1. Why is my delivery 'over-weight' this week?

Q2. Why did I get a different bird to the type I ordered?

Q3. When do I need to pay?

Q4. Can I change my order?

Q5. What about if I’m on holidays?

Q6. What is a delivery hub?

Q7. What are these new cartons made of?

Q8. How do I get the most out of the CSA?

Q9. What about a Facebook Group community?

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Q1. Why is my delivery 'over-weight' this week?

Being naturally grown, the weight of our birds vary, and it’s difficult to make them exactly the same!  However, averaged over a longer term, they do have a predictable weight range.  So, some months your birds might weigh more than we agreed, and for other months, they may weigh less.  To account for variations we keep detailed records, so we can ensure you receive your full entitlement over time.

Q2. Why did I get a different bird to the type I ordered?

We anticipate that sometimes we may not be able to give you the exact type of bird you requested.  For a range of reasons, we may have fewer of one type of bird available at any given time.  Once again, we keep records of this, so that – whenever possible – you get exactly what you requested.

Q3. When do I need to pay?

Typically you’ll receive an invoice approximately two weeks before delivery. This gives you time to pay prior to us planning and loading for processing. If you would rather avoid the hassle of paying each month, you can set up direct debit with your bank, or leave your card details on payment gateway, via Square Payments.  This way, your account can be debited automatically debited – one week prior to delivery day, each month.

Q4. Can I change my order?

Where possible, we are happy to accommodate special orders or amendments.  However, we do ask for at least one week’s notice.  If you would like different types of birds - or to have them prepared differently, please let us know via email.

Q5. What about if I’m on holidays?

If you are travelling or going on holidays and won't be available to take your order, we try to accommodate changes.  However, please let us know as far in advance as possible.

Q6. What is a delivery hub?

 To help reduce costs, we are setting up delivery hubs around Victoria.  If there are a few members in one geographic area, we might ask if you would consider becoming a delivery hub. This means that one Member in an area takes delivery for a few others – enabling the delivery charge to be ‘split’.  As the cartons are insulated with ice packs, they don’t need to be stored in the fridge.  But we do ask that they be kept in a cool, shady spot.

Q7. What are these new cartons made of?

Rather than using the traditional polystyrene, we are using new packaging called Woolcool. The thick wool blankets and chiller blocks enable your delivery to stay below 5C for up to 24 hours. This means that we can drop your carton even if you are not at home. The best part is that the Woolcool packs and the ice packs are fully reusable. To help us reduce costs – and save the planet - we ask for you to return them, to be reused.  We will let you know more about how to do this very soon.  In the meantime, please don’t throw them away!

Q8. How do I get the most out of the CSA?

CSAs work best when members are well informed and taking part where possible.  They are a tiny community of people, who are passionate about how their feed is produced, and what they eat.  We will send you regular updates via email and social media about our progress growing your food.

Q9. What about a Facebook Group?

 We are also creating a private Facebook group for those of you that use it. This is a great way to communicate amongst the group such as sharing recipes, cooking tips, ask questions or learning more about how your food is produced. We will invite you to join the group soon!